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Post by BigOL on Mar 3, 2005 14:30:59 GMT -5
At least thats a slight improvement then, but I guess thats still to get round the competition regulations over being able to use the browser of choice rather than have one forced upon you like I.E was
Still hate the company though
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Post by M3RAN on Mar 3, 2005 14:32:24 GMT -5
Still hate the company though each to thier own.....
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Post by LeeXS on Mar 3, 2005 16:14:31 GMT -5
My mate just got upgraded to 2mb while we were talked on msn, she got cut off and back on again with a large connection speed.
I am still trying to get parents into broadband idea!
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Post by M3RAN on Mar 3, 2005 16:28:43 GMT -5
how much you paying for dial up? for someone doing a computing course i would have thought Broadband is priority...tell them its for educational purposes.....ehem ehem
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Post by Wardy! on Mar 3, 2005 16:33:31 GMT -5
NTL are pushing the boats out soon mid march time rumours have it. They are changing from the following... 300Kb -> 1Mb 750Kb -> 2Mb 1.5Mb -> 3Mb So I should soon be upgrading to 3Mb they were rumoured to be charging a one off fee of £25 to upgrade.
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Post by LeeXS on Mar 3, 2005 16:43:53 GMT -5
I am with UKOnline and paid £120 for a year. So £10 a month!!
I will have to stay with UKOnline broadband as we still have about 8 months left. Its £25 a month for 512 broadband with these!!
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Post by M3RAN on Mar 3, 2005 16:46:18 GMT -5
stay with them till the contract finishes is.. because if you go into braodband with them you go into another 12 months contract..which for £25 for 512kps connections is a bump
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Post by LeeXS on Mar 3, 2005 16:48:22 GMT -5
I dont know if the contract will still stay, it could only be monthly then!!
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Post by M3RAN on Mar 3, 2005 16:50:17 GMT -5
i dono, but there expensive & ukonline is state run i think so they'd tap your ass asap if you do illegal downloads
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Post by Jonney Napalm on Mar 8, 2005 18:05:06 GMT -5
NTL are upgrading as we speak. dunno how long it will take to upgrade everyones speed but the roll out was March 8th. Here are the details as gleened from an email from a mate, who got it from a mate, who works for NTL. It came as a word doc with NTL headings etc.
ntl to unleash new ‘super speed’ consumer Broadband Internet services
The brief in summary: On 8th March 2005 ntl launches three new Broadband speeds. These will be 1Mb, 2Mb and 3Mb. ------------------------------------------------------------------------------------------------------------------------------------------- What is the activity or change? • New customers will be offered the new speeds from 8th March Current broadband-only offers will cease (3 mths ½ price; £15.99 BB) New broadband-only offer will commence (1st month free - all speeds) • 750K & 1.5Mb customers receive a free automatic upgrade to 2Mb and 3Mb There will be no change to their usage allowance A postal letter will inform them of their free upgrade A webpage will inform them when their upgrade will take place • 750K customers with a black (Pace) Set Top Box receive a free automatic upgrade to 1Mb, as this is the maximum speed this equipment can support There will be no change to their usage allowance This service will not be available to other existing or new customers A postal letter will inform them of their free upgrade For customers willing to arrange a visit to their home, we will be happy to provide a free Set Top Box swap-out to receive the 2Mb service • 300K customers can upgrade to 1Mb, if they accept a 3GB/month usage allowance 3GB/mth is enough for most customers (approx. 10hrs of surfing/day) These customers can upgrade online or by calling customer services
How much will the new services cost? • 1Mb - £17.99 (3GB monthly usage allowance) • 2Mb - £24.99 (1GB daily usage allowance) • 3Mb - £37.99 (1GB daily usage allowance)
How will we compare to the competition? • BT: ntl match or beat all BT Broadband products on price, speed & usage allowance. ntl also have free email, email security & personal webspace as standard (only available on the BT Yahoo!). ntl Broadband does not require a BT line – an additional cost to BT customers of £10.50/month or £126.00/year. • AOL: ntl is twice the speed of AOL Silver for the same price (£17.99). ntl Broadband does not require a BT line – an additional cost to AOL customers of £10.50/month or £126.00/year. • Wanadoo: ntl Broadband does not require a BT line – an additional cost to Wanadoo customers of £10.50/month or £126.00/year
What are the Features and Benefits? • A better Internet experience – faster music downloads, faster emailing of digital pictures and an instant delivery of high quality digital video performance • All customers on these speeds can access to Broadband Plus for just £3.99/month
When can we sell these speeds to our customers? • These speeds will be available for Acquisition from 8th March 2005
How will we be communicating this to customers? • Acquisition marketing will commence from 8th March 2005 • Existing 750K & 1.5Mb customers will receive a postal letter
Q and As
Q. Which ntl Broadband customers are being automatically upgraded? Current 750K and 1.5Mb customers receive a free automatic upgrade to 2Mb and 3Mb. The customer doesn’t need to do anything – no extra equipment is needed or for an engineer to visit. A postal letter will be sent to them shortly. At the same time a microsite will inform them when their upgrade will take place. Further details will be provided in a PIB before letters are sent to customers.
Current 750K customers with a black (Pace) Set Top Box will be automatically upgraded to 1Mb, as this is the maximum speed their equipment can support. There is no change to their usage allowance, therefore differentiating it from the new 1Mb service with a 3GB allowance for £17.99. This service will not be available to any other customers. A postal letter will be sent informing them of the upgrade. For customers willing to arrange a visit to their home, we will be happy to swap out the black (Pace) Set Top Box for a new silver (Samsung) Set Top Box at no extra cost to them.
Q. When will this automatic upgrade take place? The majority of 750K and 1.5Mb customers will be upgraded in the coming weeks. However, some customers are currently served on areas of the network which must be upgraded to ensure that all of our customers continue to receive a high quality of service. The process of network upgrades is anticipated to be completed within the next few months.
Q. Why are 300K customers not included in the automatic upgrade? 300K customers are required to accept a different usage allowance of 3GB/month to upgrade to 1Mb. 3GB/month is more than enough for most customers, allowing for approx 10 hours of surfing per day. Customers who wish to upgrade receive it for free and can do it online or by calling customer services. Customers who choose to stay with the 300K service may do so.
Q. Can existing customers upgrade to the new speeds and then move back to an old speed? No. Once a customer has upgraded to the new speeds they cannot move back to an old speed. (i.e. 300K, 750K or 1.5Mb services)
Q. Can existing customers transfer between the old speeds? No. Existing customers cannot upgrade or downgrade between old speeds. • No movement between 300K, 750K, or 1.5Mb • Alternatively, the customer can upgrade to a new speed (1Mb, 2Mb or 3Mb) • Any further tier migration should only be a re-grade between 1Mb, 2Mb or 3Mb
Q. What are the upstream speeds for the new services? • 1Mb - 100K upstream • 2Mb - 200K upstream • 3Mb - 300K upstream
Q. Will there be usage allowances on the new services? Yes, ntl’s usage allowances for the new services are as follows: • 1Mb - £17.99 – 3GB per month • 2Mb - £24.99 – 1GB per day (same as 750K usage allowance) • 3Mb - £37.99 – 1GB per day (same as 1.5Mb usage allowance)
What happens if I reach my usage allowance?
Customers with the existing services or 2Mb & 3Mb (1GB per day) Ntl reserves the right to contact customers who regularly exceed their daily usage allowance, where such excessive use impacts the quality of service for other ntl broadband customers.
Customers with the 1Mb service (3GB per month) Ntl will be monitoring across the network to identify customers who routinely exceed their data allowance, but not enforcing this allowance until later in 2005. Before that time, ntl will be deploying new capabilities that will allow each customer to view their usage levels. Thereafter, customers who exceed their data allowance in any given month will be given options, which may include, for example, the ability to: • Upgrade to a tier of service with a higher usage limit • Choose to be billed for any incremental usage above their limit • Choose to use the service for the remainder of the month at a lower speed
For further information on usage allowances please refer to ntl’s User Policy.
Hope this is of some interest/use.
Jonney ;D
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Post by Jonney Napalm on Mar 9, 2005 18:47:01 GMT -5
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Post by LeeXS on Mar 10, 2005 12:44:58 GMT -5
All these peeps with faster broadband, and me wit 56k!! sniff sniff I will have to annoy mum again!! ;D
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Post by Roy on Apr 1, 2005 11:46:33 GMT -5
Right guys i know this is old but im just lookin now online, i wanna change my interent to bt yahoo broadband for £26.99 www.bt.com/broadband/bb_info.jsp?obsNoSee=Y&vStore=1128&obsPage=/index.jsp&obsType=LINK&obsOID=99101but i still dont really know how to change, it says the web site i can order it all from there and they send me all the modem and that so will it work if i just phone freeserve who im with now and say i wanna end my my contract with them as its out the 12 months now and then order this from bt and set up again? i know ill be off line for a bit while i do it all but can i do that? it just seems the simple way to me
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Post by BigOL on Apr 1, 2005 12:31:23 GMT -5
Ring your current ISP, they will cancel your contract and account etc.....get a MAC address number from them
Ring BT and buy the service you require. Tell them that you are migrating from another service provider, they will ask if you have a number which you will give them.
Then on the day arranged BT will contact freeserve and handle the crossover, in theory you should only be offline for a couple of hours at least, but more like a day if they don't screw it up.
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Post by Roy on Apr 1, 2005 13:15:16 GMT -5
Ok that sounds simple, but on Bt's web site they say they charge £25 to do it over the phone or fee online so if i can id rather order the stuff from bt online then cancel with freeserve?
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